In the past few years, there has been challenges presenting unprecedented and unimaginable circumstances for us all. Out of all affected were entrepreneurs and small businesses that had to face the difficult challenges maintaining their businesses. 
We as a company remain committed to supporting our sellers in both the short and long term. We had been carefully listening to their feedback while trying to keep their businesses afloat. Right now, our Nimcost team are reaching out to our seller to help their businesses during these times. We are planning to implement additional support and protections such as seller performance ratings not be negatively affected.